Privacy policy

Welcome to www.grimoiresakre.com (“we,” “our website,” “the site,” or “Bon Creolle Inc.”). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit and interact with our website. By using this site, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information: When you make a purchase or register for an account, we collect personal information such as your name, email address, shipping and billing addresses, and payment information.
Non-Personal Information: We may collect information about your device, browser, IP address, and how you interact with our website to improve user experience.
Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor activity on our website and retain certain information.

2. How We Use Your Information

The information we collect is used for the following purposes:

Order Processing: To process, fulfill, and deliver your orders efficiently.
Customer Support: To respond to your inquiries, provide support, and address any issues with your purchases.
Communication: To send order confirmations, updates, and promotional offers (you may opt-out of promotional emails at any time).
Site Improvement: To analyze usage and trends to improve our website, products, and services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted third-party vendors who assist us in processing payments, fulfilling orders, shipping, and other business operations.
Legal Requirements: When required by law or in response to valid legal processes, we may disclose information to protect our legal rights and comply with government regulations.

4. International Data Transfers

Since we offer shipping worldwide, your information may be transferred to servers located outside your country of residence. By using our website, you agree to such international transfers, as they are necessary to provide our services.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information. However, please note that no data transmission or storage system can be guaranteed as 100% secure. We strive to protect your data but cannot guarantee absolute security.

6. Retention of Personal Information

We retain your information only as long as necessary for the purposes stated in this Privacy Policy, including fulfilling legal and regulatory obligations.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your data:

Access: You can request a copy of the personal information we hold about you.
Correction: You may request to correct or update any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, except where retention is required by law.
Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us at support@grimoiresakre.com.

8. Children’s Privacy

Our site is not intended for children under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us to request deletion of such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new effective date. We encourage you to review this page periodically to stay informed of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bon Creolle Inc.
Email: support@grimoiresakre.com